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Remove popup from heatmaps

You might notice that your popups appear in your heatmaps. This typically happens if your popups are either triggered by time on page or scroll depth, rather than interaction.

To remove popups from your heatmaps, please email Support (support@affilimate.com):

  • An example page on your website where the popup appears
  • The name of the plugin you're using to create your popups
  • How to reliably trigger the popup (i.e. stay on the page for X seconds, scroll Y% down the page, be located in Z country, etc.)

If you have multiple, different kinds of popups, please provide this information for each type of popup.

We will use these details to exclude your popups and regenerate your heatmaps.

Have questions? Contact us at support@affilimate.com anytime.

Last Updated 2/28/2022

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